Shipping & Returns
Shipment processing time
All orders are processed within 3 to 5
shipments or deliveries do not occur on weekends or holidays. If we are experiencing a high volume of orders, you may experience delays. We will notify you by email if this occurs.
Shipping rates and delivery estimates
Shipment method | Estimated delivery time | Shipment cost |
Pick up in Store | 3-5 business days | Free |
USPS Express | 3-6 business days | based on weight & location |
USPS Parcel Select | 3-7 business days | based on weight & location |
USPS Priority | 3-5 business days | based on weight & location |
UPS Next Day Air Saver | 1-2 business days | based on weight & location |
UPS Next Day Air | 1-2 business days | based on weight & location |
UPS 3day Select | 3 business days | based on weight & location |
UPS Ground | 3-6 business days | based on weight & location |
UPS Next Day Air Early Am | 1-2 business days | based on weight & location |
UPS 2nd Day Air | 2-3 business days | based on weight & location |
*in some case shipping delays may occur.
Shipment confirmation and order tracking
We can’t wait for you to get your order. Packages are shipped via UPS, or USPS with a tracking number, the cast is based on weight and your location. Shipping to the US only. For curbside pickup, please visit our location at 742 Santa Fe Drive Denver Co 80204 and we will bring your order to you.
Damages
Abstract is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.
Returns Policy
Return and Refund Policy Last updated: May 22, 2020
Thank you for shopping at Abstract Denver.
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.
The following terms are applicable for any products that You purchased with Us.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions.
The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Return and Refund Policy:
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Indyink Corporation DBA Abstract Denver, 742 Santa Fe Drive Denver CO, 80204.
Service refers to the Website.
Website refers to Abstract Denver, accessible from https://www.abstractdenver.com/
Goods refer to the items offered for sale on the Service.
Orders mean a request by You to purchase Goods from Us.
Your Order Cancellation Rights
You are entitled to cancel Your Order within 7 days without giving any reason for doing so.
The deadline for canceling an Order is 7 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
By email: abstract@indyink.com
We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
Conditions for Returns
In order for the Goods to be eligible for a return, please make sure that:
The Goods were purchased in the last 7 days
The Goods were not used or damaged
The following Goods cannot be returned:
The supply of Goods made to Your specifications or clearly personalized.
The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.
Returning Goods
You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:
Abstract Denver
742 Santa Fe Drive
Denver, CO, 80204
We cannot be held responsible for goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.
Exchanges
If you need to exchange a product for the same one, contact us. Please note that We only replace Goods you received defective or damaged.
Gifts
If the Goods were marked as a gift when purchased and then shipped directly to you, You’ll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.
If the Goods weren’t marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.
Contact us
If you have any questions about our Returns and Refunds Policy, please contact us:
By email: abstract@indyink.com